• Identifying the Strengths and Blind spots of the Team – Personal Development Profile or Innovate with Care Instrument – Personal Style : Help or Hindrance for Team Development ?
• The Role of the Supervisor – What is ‘Role’? Their roles in life. – Role of Supervisor. – Expectations of: Boss, Employees, Customers, Peers, Family etc. • Group Process : How Groups Work – Consensus : Definition and Guidelines – Applying Consensus in Teambuilding Contexts – Task and Maintenance Functions of Groups
• Team Roles and the Team Development Cycle Effective Teams : Definition and Characteristics – Stages of Team Development
• Communication principles
– Definition. Outline process of sender, receiver, media and barriers to effective communications • Managing Performance – Planning and Controlling work
• Coaching Skills